Inera Inc. Privacy Policy


Effective date of May 25, 2018

Inera is committed to your privacy


Inera, the developer of Edifix, has created this privacy statement in order to demonstrate our firm commitment to the protection of your privacy. The following discloses our information gathering and dissemination practices.

Introduction

Content and information submitted by users to Edifix is referred to in this policy as "Customer Data". Customer Data is controlled by the individual, organization, or other third party (collectively the "Customer") that purchased the Edifix services. Where Edifix collects or processes Customer Data, it does so on behalf of the Customer.

If you are using Edifix by invitation of a Customer, whether that Customer is your employer, another organization, or an individual, you are an "End-user." That Customer is the sole owner of the data submitted to Edifix.

Information Collected

Account and Registration Information: We ask for and may collect personal information about you such as your name, address, phone number, email address, and credit card information, as well as certain related information like your company name when you register for an account or utilize Edifix.

If you sign-up for a free trial Account, you are not required to enter your credit card information unless and until you decide to continue with a paid subscription to our services. A third-party intermediary is used to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information for any purpose except for credit card processing on our behalf.

We refer to any information described above as “Account Information” for the purposes of this Policy. By voluntarily providing us with Account Information, you represent that you are the owner of such personal data or otherwise have the requisite consent to provide it to us.

Services Usage Information: This is information about how you are accessing and using the services, which may include administrative and support communications with us, information about account configuration, custom fields, and preferences.

Contact Information: With your permission, any contact information you choose to import (manually or otherwise).

Device Information: When you download and use our services, we automatically collect information on the type of device, operating system version, and IP address you use.

Use and Disclosure

When you complete one of our online forms, such as a registration or marketing form, it is required that you provide contact information (such as your name, email address, address, company name, role, etc.). We use your contact information from these forms to:

  • Send you information so that you may access demo accounts and set up an Edifix account.
  • Contact you when necessary, such as to notify you of an expired account or for customer services.
  • Provide additional information about Inera's services, partners, promotions, and events, via email, postal mail, or phone.
  • Create invoices for Edifix usage.

Our computer system uses your email address to help identify you and to automatically send you your password if you use the "Forgot my Password" function. Your password is hashed and not knowable to anyone other than you, so we cannot and will not share your password information with anyone. When we collect your personal information, that information is for Inera's use alone, except:

  • When we have your express permission
  • To our authorized distributors or resellers, who may provide sales and support functions to your geographical area or specific industry
  • To providers of our critical systems infrastructure, as described in our sub-processors list
  • When law enforcement requires it
  • If you violate our Conditions of Use or our rights and property

Except as disclosed in this paragraph, third parties will neither be granted your personal information nor will your information ever be sold. At our discretion based on your industry or location, we may provide your contact information to an authorized distributor of Edifix who has contractually agreed to abide by these privacy policies. Otherwise, any information shared with third parties will be shared as aggregate statistics.

Edifix offers you a choice in the way we use provided information. If you would like to change the way that information is received from Edifix, go to your account Notification Settings and update the options for receiving future emails. Edifix is an online, hosted application. On certain occasions, Edifix may need to notify you of important announcements in regards to the operation of our services. These announcements may be sent regardless of your opt-out status, and your only mechanism to avoid these notices is to cease your use of the Edifix services.

Inera considers application data (generally bibliographic reference lists) which are entered by end-users to be proprietary to each customer and Inera will not disclose this information except:

  • When retrieved by another member of your team if your account is part of an Edifix for Teams organization (for example, your designated Edifix for Teams account Administrator).
  • When we have the customer’s or end-user’s express permission (for example, if we need the assistance of a third party to assist you with technical support).
  • When we are compelled to by law enforcement or a court order from any competent jurisdiction where we conduct business

Cookies

A cookie is a small data file that is stored on a user’s computer for record-keeping purposes. Edifix use cookies on the Site.

Edifix uses both “session ID cookies” and “persistent cookies.” Edifix uses session cookies to make it easier for you to navigate the Site. A session ID cookie expires when you close your browser. A persistent cookie enables Inera to track and target the interests of users to enhance the experience on the Site. Your web browser may allow you to control and limit cookies on your computer. If you reject cookies in your browser settings, you may still use the Site, but your ability to use some areas or functions of the Site may be limited.

Some of Inera’s business partners (such as advertisers) use cookies on the Site. Inera has no access to or control over these cookies. This privacy policy covers the use of cookies by Inera only and does not cover the use of cookies by any advertisers.

Publicity

By using the Edifix services, you grant Inera the right to list your "company" or "entity" name on our customer list, which may appear in our marketing materials. Individuals will not be listed, nor will we will list any specific information about your account. You may request to be removed from this list at any time. In addition, we may ask for your permission to list your name and a statement about Edifix among our customer testimonials. If you grant us this permission, your name and comment will appear among other customer testimonials.

Security

We utilize industry standard methods to protect all data shared with Edifix. Personal information shared through our marketing site is stored securely by us. Data submitted to Edifix (bibliographic reference lists) are visible only by you, your Edifix for Teams administrator(s) and are not available to any other users or non-users of Edifix, except in cases where our technical support and development teams provide assistance to you.

Although we are not responsible if a third party accesses your information by breaching our security measures, we will inform you of such an event within 72 hours, as directed in the General Data Protection Regulation.

Application of Other Laws and Policies

Inera will make every effort to apply local country laws and policies where they differ from those in the U.S., if any.

If you are a resident of or are located in the European Economic Area (“EEA”), you may also have certain rights under the General Data Protection Regulation (“GDPR”). Personal data you provide on our website or through our products is only collected with your consent, and may be transmitted outside of the EEA to Inera (or computer servers maintained for the benefit of Inera) pursuant to that consent.

In general, under the GDPR you may:

  • request access to your personal data
  • have incomplete or incorrect data corrected
  • have your personal data deleted
  • suspend or restrict our use of your personal data, or withdraw your consent
  • request a copy of your personal data
  • complain to a supervisory authority if you believe your rights under the GDPR are not being respected

Should you request a copy of your personal data, we will supply to you a copy of it. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. Should you request the deletion of your personal data, Inera will generally do so as soon as practicable, although your right to have your personal data deleted is subject to exceptions, such as, for example, compliance with a legal obligation or for the establishment, exercise, or defense of legal claims.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work, or the place of the alleged infringement.

Contact the Inera at privacy@edifix.com, if you have concerns regarding your personal data, or wish to exercise any of these listed rights.

Note that, if you are in the EEA, we may transfer your personal data outside of the EEA, including to the United States. By way of example, this may happen if your personal data is transferred to our servers located in a country outside of the EEA. These countries may not have similar data protection laws to the EEA. By submitting your personal data, you are agreeing to this transfer, storing or processing. If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.

Children’s Information

The Edifix Services are not directed to children under 16. If you learn that a child under 16 has provided us with personal information without consent, please contact privacy@edifix.com.

Correct/Update

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact privacy@edifix.com or mail us at: Inera Incorporated. 19 Flett Road, Belmont, MA 02478 USA.

Amendments

Our site contains links to a number of websites that may offer useful information to our visitors. This Website Privacy Statement does not apply to those sites, and we recommend communicating with them directly for information on their privacy policies.

Any changes to this policy will be posted at this URL and will be effective when posted. Please check back periodically if you have any concerns about changes made to our Privacy Policy.

Revised: May 23, 2018